On June 12th at 10am, the Big Bear Alpine Zoo will reopen to the public. Our Hours will be 10-4. Facemasks are required and physical distancing is strongly encouraged for all visitors.

Contact Us


Phone Numbers:

General Information:  (909) 584-1299
Group Tours: (909) 866-9700
Injured Animal Hotline: (909) 584-1299
Big Bear Alpine Zoo Curator’s Office: (909) 584-1299

Mailing Address:

Big Bear Alpine Zoo
Post Office Box 2832
Big Bear Lake, CA  92315

Email the Curator:


Telephone Inquiries:  909-584-1299

Fax: 909-584-1257

Visitor Information:

General Information about visiting the Big Bear Alpine Zoo can be found in our visit us page or by calling 909-866-9700 or 909-584-1299

Membership Information:

For information about zoo memberships click here  or call the Friends of the Big Bear Alpine Zoo 909-878-4200 (M-F 10:00 am to 4:00 pm)

Press Contacts:

For all Zoo inquiries, please contact Zoo Curator Bob Cisneros 909-584-1299

Employment Opportunities:

To find out general information about employment opportunities, check out our employment page or call 909-866-9700.  Employment opportunities are always posted on the San Bernardino County Website:  sbcounty.gov/hr

Volunteer Opportunities:

If you are interested in becoming a volunteer, click here or call (909) 878-4200

Group Tickets Sales:

Contact the District Office at 909-866-9700.  Payments need to be made in advance by Credit Card.  Visa and MasterCard accepted.

Book a Docent Led Tour:

Contact the district office at 909-866-9700 or download the request for tour form here. Zoo Tour Request Form – Schools and Organizations

To schedule an offsite program:

Contact the office site coordinator at 909-584-1299.

Street addresses:

Big Bear Alpine Zoo
43285 Goldmine Drive
Big Bear Lake, CA